Ordering and Payment
Ordering from RightStufAnime.com
We have a variety of payment methods, and 4 different ways to order:
For your Anime, Manga and More convience, you can order 24 hours a day, 7 days a week through our secure online store www.rightstufanime.com.
To place an order by phone, call 800.338.6827 during normal business hours (8am-5pm Central Time). Please have your credit card and the items you'd like to order ready for our friendly Anime-zing Customer Care staff.
If you are ordering by mail, you can use a credit card, money order, or a domestic check. We do not accept checks drawn on foreign banks, and please do not send cash. We only accept orders in US Currency.
An order form can be located in our catalog or by using the Order Form link on RightStufAnime.com. The order form can only be used by U.S. customers. Our Canada and international friends should order on-line or contact our Anime-zing Customer Care staff at 800.338.6827.
Mail your order form and payment to:
Right Stuf, Inc.
512 NE Main St.
Grimes, IA 50111-2188
You can also FAX your order form to us 24 hours a day at 1.515.986.1129. Please use FINE mode.
Special Ordering Note: All figure sales are final. It may be returned for an exchange if defective, if a replacement is not available a Gift Card will be issued.
Credit Cards accepted at RightStufAnime.com are American Express, Discover, Mastercard, Visa and JCB. Credit cards are billed when the order is shipped.
We use encryption between your web browser and our servers to encrypt all sensitive data, such as credit card numbers. Immediately following the placement of your order, any credit card data that you store with us is encrypted. This means we do not have access to your actual card number, but can see the last four(4) digits.
NOTE: At RightStufAnime.com we utilize fraud scoring software in order to verify customer orders. The billing address on your order must match your credit card billing address. If software indicates there is a suspicion of fraud, your order may be held for review, or rejected entirely. We reserve the right to decline to ship orders should our fraud scoring indicate potential fraud.
PayPal is accepted at RightStufAnime.com, however please be advised that PayPal transfers the entire amount of your order at the time the order is placed on RightStufAnime.com even if your product is not in-stock. Additionally, these orders cannot be modified to add or remove products, which is a restriction of our PayPal agreement. If you wish to add products, simply place a second order, if you need to remove products, please use the Contact Us form.
Money Orders and domestic checks are only accepted with Mail Orders.
We only need to collect sales tax on orders shipping to Iowa. RightStufAnime.com will automatically calculate the sales tax during the checkout process, however if you are submitting a mail order, please include the appropriate amount of tax if you are an Iowa resident.