Careers at Right Stuf!

Careers At Right Stuf Anime!

Who the heck is Right Stuf, Inc.?

Right Stuf, Inc. is the #1 anime-specific retail and distribution company in North America. Our unique position as a publisher, distributor and retailer gives us a distinct advantage in the marketplace and the confidence to proclaim “We know anime!”


As we hurl through the galaxy, we have a flight plan, but we use it more as a tether to the mother ship. We don't think outside the box, we got rid of the box (by sending it out filled with great anime, manga & figurines!) If you want to work where ideas are encouraged, creativity is catered to, and nerd culture is just called culture, then we need you! You won’t be the ‘geek’ in this company… we’re already here!


Think you’ve got the Right Stuf?! (Pun totally intended!) Forward your resume to careers@rightstuf.com for immediate consideration.


We are currently looking to fill the following positions:

Anime-zing Customer Wowinator

Official Title: Customer Care Representative

Unofficial Title: Anime-zing Customer Wowinator

FLSA Status: Non-exempt


What you would do here:

Be the first line of contact with our customers. Make them feel like their business matters to us, because… well, it does! Handle all manner of inquiries, whether through email, chat, web submittal, phone, or good ‘ol snail mail.


Day-to-day type stuff:

  • Enter customer orders into our snazzy software
  • Answer phone calls, chats, emails/cases, customer letters, and complex questions about the meaning of life
  • Follow up with customers regarding their inquiries in a timely manner
  • Get ahold of customers for payment issues, declined orders, or other issues that arise in the course of their order
  • Get your creative juices flowing by providing our social media team with ideas
  • Handle customer returns and help them to work out a win-win solution for their return
  • Take care of shipping claims for missing or damaged orders
  • Upsell customers when they are placing their orders by recommending other awesome products that they would love
  • Send handwritten “thank you” cards to customers to brighten their day
  • Create reports/saved searches as needed
  • Ask other individuals for help if you need their assistance
  • Other duties as assigned

What you need to succeed:

  • Customer service experience, i.e. the feeling that you’ve done this before
  • Swiss Army knife-like organizational skills
  • Ability to work in a fast-paced environment
  • Microsoft Office and data entry knowledge
  • Ability to play well with others
  • No need to be an anime fan, but willing to learn about the product

Send your resume to careers@rightstuf.com for immediate consideration!

Math Wizard In-training

Official Title: Accounting Intern

Unofficial Title: Math Wizard In-training

FLSA Status: Non-exempt


What you would do here:

Help out the Accounting team with daily tasks and projects, while learning on-the-job and gaining valuable real world experience.


Day-to-day type stuff:

  • Post journal entries/data entry
  • Assist with month-end financial reports
  • Help with accounts receivable, payable, and bank statement reconciliation
  • Balance sheet reconciliation
  • Assist with general accounting month-end closing procedures
  • Complete special projects as needed and other duties assigned
  • Other duties as assigned

What you need to succeed:

  • Must be actively enrolled in an undergraduate program at an accredited university
  • Completion of core level Accounting courses
  • Proficient in Microsoft Office applications
  • Good understanding of GAAP
  • Excellent verbal and written communication skills
  • A self-starter with a strong desire to learn
  • Strong organizational and time management skills

Send your resume to careers@rightstuf.com for immediate consideration!

Warehouse Warlock

Official Title: Warehouse Associate

Unofficial Title: Warehouse Warlock

FLSA Status: Non-exempt


What you would do here:

Handle all aspects of physically getting orders to customers. This includes picking the items, packaging, and then shipping the completed order.


Day-to-day type stuff:

  • Locate and pull customer order items from scanning device
  • Review customer orders and ensure all items are included
  • Ensure quantity and specific items are correct
  • Build packaging, such as boxes and inserts
  • Safely package items to be shipped, ensuring they will arrive in an undamaged condition
  • Understand and utilize different methods of shipping that are appropriate for the item and lowest cost for the company
  • Expedite items as needed per customer request
  • Ship customer orders as indicated on order
  • Accurately calculate freight costs
  • Maintain adequate shipping materials
  • Ensure items are properly packed and labeled
  • Assist with company inventory by counting items as listed and noting variances
  • Maintain warehouse area to be a clean and organized environment
  • Other duties as assigned

What you need to succeed:

  • High School Diploma or GED
  • Previous Warehouse experience preferred
  • Ability to lift and carry 50 lbs.
  • Attention to detail
  • Team-oriented attitude
  • Excellent punctuality and attendance record

Send your resume to careers@rightstuf.com for immediate consideration!