Shipping Info

From the time your order is received, standard processing time is approximately 24 to 48 business hours for fully in-stock orders. The delivery time after processing varies based upon the shipping method that you have selected. Please be mindful that pre-orders and backorders may hold your order until it is complete.

Please refer to the "Release Dates" section for more information. Normal shipping procedures will be followed after the item has been received into stock.

If your package is returned to us, we can ship it to you again. However, we will charge you an additional shipment fee to reship it.

If you are a domestic customer (U.S.) and your order is over $49, Ecomony shipping is free.

Canadian Customers

Orders shipping to Canada will be shipped by Federal Express (FedEx). Note a surcharge will appear on all Canadian orders. This surcharge covers all taxes, duties, customs and processing fees. Previously these fees were collected by Canada Post and were accompanied by a COD charge to collect them. By moving to pre-collection, the fees will be the same but this collection charge is no longer necessary - so you save on every order with us! Delivery time to Canada after your order completes should be 5-7 business days, excluding holidays.

Canada orders are generally held until all items in the order are in-stock in our warehouse. However, should your order be held up by one or two items for an extended period, we will, at our option and at no additional expense to you, ship all items that are currently available on that order and any other current order to minimize your wait for the products.

Please note that FedEx shipping requires a valid physical shipping address. We can not ship FedEx to PO Boxes. Please visit https://www.fedex.com/ca_english/signaturerelease/ to fill out delivery instructions in case you are unavailable to sign for the package.

International Customers

International shipments (excluding Canada) are sent via our shipping partners. If you would like us to use a specific carrier, please contact us in advance for an estimate.

International orders are held until all of the items in the order are in-stock in our warehouse. In situations when an international order has been held up by one or two items for several months, we will, at our option, ship the items that are currently available on that order and any other current orders to the customer without a partial shipping fee. Items will ship in the same box, to minimize customs charges.

Shipping companies may charge a fee for delivering your package to a foreign country. Such fees, taxes, and customs duties are not included in our shipping price, and are your responsibility. We will not be responsible for seized shipments, and cannot provide refunds for seized products. Please check to make sure you are in compliance with all local laws if you are ordering an adult product(s).

Other Shipping FAQs

I placed and paid shipping on separate orders but they came together, what gives?

RightStufAnime.com makes every attempt to get your product to you in the most expeditious way. This often results in combining shipments at time of order processing. However, the cost of shipping the items together are the same or more than they would be had they shipped separately therefore we are unable to refund your shipping charges.

I would like to ship to an address that is not my billing address, will this be a problem.

Absolutely not! However (there’s always a but), be mindful that our credit card scoring system might flag your order as fraud and you may need to confirm some additional information and your order might be delayed until the issue is resolved.

Our Anime-zing International Customers might have to provide some additional documents as the credit card scoring is different by country in our system.

I chose Expedited or Priority Delivery and my order still took 2 weeks to arrive. What's up with that?

This can happen for a couple of reasons one You might have ordered a product that we didn't have in-stock at the time that we received your order or because we strive to only ship collector level product, when we went to select your items if they weren't collector level product we hold your order until we have new product. However, as soon as we receive the product for your order, we still ship it out by priority delivery.

My order was seized by the border?

Sorry, that really stinks. Please consult with the postal authorities of your country prior to placing an order for adult product. We will not be responsible for seized shipments, and cannot provide refunds for seized products.

Current Rates

Domestic US Shipping Options (Including APO (AA, AE, AP), FPO, PR, GU and VI)

Economy

Shipped via USPS Mail. Typical delivery time is 10-14 days. Free for domestic (US) customers who order over $49!

The shipping rates below are based on the weight of the item(s) plus the weight of the packaging the system calculates will be needed to ship them safely.

Some sample rates are as follows:

  • If you order: Total Shipping and Handling:
  • Up to 1 lb. $3.99
  • 1 - 2 lbs. $4.49
  • 2 - 3 lbs. $4.99
  • 3 - 4 lbs. $5.33
  • 4 - 5 lbs. $5.96

Each additional pound adds to the rate as based on what it costs us to ship. You will see the total reflected in your cart at checkout. If your economy order is greater than $49, and you are a US customer, your shipping will be free.

Expedited Shipping

Shipped via USPS Priority Mail. Typical delivery time is 2-5 days.

The shipping rates below are based on the weight of the item(s) plus the weight of the packaging the system calculates will be needed to ship them safely.

  • If you order: Total Shipping and Handling:
  • Up to 1 lb. $8.29
  • 1 - 2 lbs. $14.38
  • 2 - 3 lbs. $17.08
  • 3 - 4 lbs. $20.63
  • 4 - 5 lbs. $23.91

Each additional pound adds to the rate as based on what it costs us to ship your order.

*Other shipping options are also available at checkout!

Canada Shipping Options

Shipped by Federal Express

Typical delivery time is 5-7 days. Free for Canadian customers who order over $249!

The shipping rates below are based on the weight of the item(s) plus the weight of the packaging the system calculates will be needed to ship them safely.

  • If you order: Total Shipping and Handling (excluding surcharge):
  • Up to 1 lb. $16.79
  • 1 to 2 lbs. $22.05
  • 2 - 3 lbs. $25.17
  • 3 - 4 lbs. $27.24
  • 4 - 5 lbs. $30.36

Each additional pound adds to the rate as based on what it costs us to ship. If your order is greater than $249, and you are a Canada customer, your shipping will be free.

Outside Canada and the US

Shipped by Asendia Postal Services

Typical delivery time is 1-2 weeks due to customs.

The shipping rates below are based on the weight of the item(s) plus the weight of the packaging the system calculates will be needed to ship them safely.

  • If you order: Total Shipping and Handling:
  • Up to 1 lb. $12.97
  • 1 - 2 lbs. $21.89
  • 2 - 3 lbs. $30.49
  • 3 - 4 lbs. $39.04
  • 4 - 5 lbs. $49.69

Each additional pound adds to the rate as based on what it costs us to ship.

*Other shipping options are also available at checkout!